Terms & Conditions

Welcome to AVS Export Import. These Terms & Conditions govern your access to and use of www.avsexportimport.com, including the purchase of products, wholesale orders, export orders, and other services available through our website.

By accessing our website, creating an account, placing an order, submitting an inquiry, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or place an order through it.

1. About AVS Export Import

AVS Export Import is engaged in the wholesale supply and export of Indian ethnic wear, garments, fashion products, accessories, and related products.

Our website provides customers and wholesale buyers with access to product information, prices, product images, ordering facilities, wholesale inquiries, and information relating to shipping and international delivery.

We reserve the right to update, modify, add, or remove products, prices, services, website content, and these Terms & Conditions at any time without prior notice.

Any changes will become effective when they are published on this website.

2. Website Use

You may use our website for lawful purposes only.

By using this website, you agree that you will not:

• Use the website for any unlawful or fraudulent activity.
• Attempt to gain unauthorized access to our website, servers, accounts, or systems.
• Copy, reproduce, distribute, or commercially exploit our website content without written permission.
• Use automated systems, bots, crawlers, scraping tools, or similar technologies to collect information from the website without our authorization.
• Upload or transmit viruses, malicious code, or any other harmful material.
• Misuse another person's account or personal information.
• Use our product photographs, descriptions, logos, designs, or other content for misleading or unauthorized commercial purposes.

We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms & Conditions have been violated.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, photographs, specifications, prices, colours, sizes, and other information displayed on the website are accurate.

However, minor differences may occur because of:

• Lighting and photography conditions.
• Screen or monitor settings.
• Manufacturing or handcrafted variations.
• Fabric characteristics.
• Printing, embroidery, dyeing, or finishing processes.
• Updates to product designs or collections.

The actual colour of a product may differ slightly from the colour displayed on your device.

Where products are sold in wholesale quantities, the availability of particular colours, prints, sizes, patterns, or designs may depend on stock availability.

4. Wholesale Orders and Minimum Order Quantity

AVS Export Import primarily serves wholesale buyers and customers purchasing products in bulk.

Certain products may have a specified Minimum Order Quantity (MOQ). The applicable MOQ, where relevant, will be displayed on the product page or communicated to the customer before order confirmation.

An order that does not meet the applicable MOQ may be declined, modified, or processed only after confirmation from the customer.

For large or customized orders, we may require additional information regarding quantities, product specifications, delivery location, payment terms, and shipping requirements before accepting the order.

5. Product Images and Intellectual Property

All photographs, product images, videos, graphics, logos, product descriptions, website designs, text, layouts, and other materials appearing on avsexportimport.com are owned by or licensed to AVS Export Import or the respective content owner, unless otherwise stated.

You may not copy, reproduce, download, modify, publish, distribute, sell, upload, or commercially reuse our product photographs, descriptions, branding, or website content without prior written permission.

Wholesale customers purchasing our products for resale are responsible for creating and using their own product photographs, descriptions, promotional material, and marketing content unless AVS Export Import has expressly permitted otherwise.

Unauthorised use of our intellectual property may result in appropriate legal action.

6. Orders and Order Confirmation

Placing an order through the website constitutes a request to purchase the selected products. An order is not considered finally accepted until it has been confirmed by AVS Export Import.

We reserve the right to:

• Accept or decline an order.
• Limit quantities.
• Request additional information before processing an order.
• Cancel an order where a product is unavailable.
• Correct pricing, product, or technical errors.
• Cancel orders suspected to involve fraudulent or unauthorized activity.

If we are unable to fulfil an order after payment has been received, we will communicate the situation to the customer and, where applicable, process a refund for the amount paid for the unavailable product.

7. Pricing

Product prices displayed on the website are subject to change without prior notice.

Although we make reasonable efforts to maintain accurate pricing, occasional errors may occur because of technical, inventory, currency, or human errors.

If an incorrect price is displayed and the order has not yet been dispatched, AVS Export Import may contact the customer regarding the correct price. The customer may then choose whether to proceed with the order at the corrected price.

If the customer does not wish to proceed, the order may be cancelled and any eligible amount already paid for the cancelled product will be refunded.

For international customers, the amount ultimately charged in the customer's local currency may vary depending on the exchange rate and the customer's bank or payment provider.

8. Payment

Payment must be completed through the payment methods made available on our website or as separately agreed for eligible wholesale/export transactions.

The customer is responsible for providing accurate billing and payment information.

We do not knowingly retain complete credit or debit card details on our own systems where payment processing is handled through a third-party payment gateway.

An order may not be processed until the required payment has been successfully received or otherwise confirmed.

9. Shipping and Delivery

AVS Export Import provides domestic and international shipping options subject to product availability, destination, shipping service, and applicable regulations.

Orders are generally dispatched from India after the required payment and order-processing formalities have been completed.

Delivery times may vary depending on:

• Order quantity.
• Product availability.
• Destination.
• Shipping method.
• Customs clearance.
• Public holidays.
• Weather conditions.
• Carrier delays.
• Government or regulatory requirements.

Any delivery period communicated by us is an estimated timeframe and should not automatically be treated as a guaranteed delivery date.

For wholesale and international orders, the shipping method and estimated delivery schedule may be communicated separately based on the order requirements.

10. Shipping Address

Customers are responsible for providing a complete and accurate delivery address, including the recipient's name, phone number, postal code, city, country, and any other information required for successful delivery.

AVS Export Import will not be responsible for delays, failed delivery, additional charges, or return-to-origin situations caused by an incorrect or incomplete address supplied by the customer.

If a shipment is returned because the customer was unavailable, refused delivery, provided incorrect information, or failed to complete required customs formalities, additional shipping or handling charges may apply before the shipment can be resent.

11. International Orders, Customs Duties and Taxes

International shipments may be subject to customs duties, import taxes, VAT, GST, clearance fees, handling charges, or other charges imposed by the destination country.

These charges are generally determined by the customs authorities or service providers in the destination country and may vary depending on local laws and the nature and value of the shipment.

Unless expressly stated otherwise in writing, such duties, taxes, and destination-country charges are the responsibility of the customer or importer.

AVS Export Import cannot guarantee the exact amount of customs duties or taxes that may be charged.

Customers are responsible for complying with the import requirements applicable in their country.

If an international shipment is delayed, returned, held, or refused because the recipient does not pay applicable customs duties or complete required customs procedures, AVS Export Import may not be responsible for the resulting loss or additional charges.

12. Inspection of Products

Customers should inspect their shipment as soon as it is received.

If a customer receives a visibly damaged package, the customer should, where possible, document the condition of the package and contact us promptly.

For wholesale orders, customers are encouraged to inspect the products before distributing or reselling them.

Any issue relating to a product should be reported within the period specified in our applicable return or exchange policy.

13. Returns, Exchanges and Refunds

Because AVS Export Import operates primarily as a wholesale supplier, our return and exchange terms may vary depending on the nature of the order and product.

Unless otherwise stated on the product page or agreed in writing:

• Orders that have been confirmed may not be cancelled after processing or dispatch.
• Products damaged due to customer handling, improper storage, washing, alteration, stitching, or use may not qualify for replacement.
• Minor differences in colour, texture, embroidery, printing, finishing, or handcrafted appearance will not necessarily be considered defects.
• A product must generally be returned in its original condition and packaging where a return or exchange has been approved.
• Customers must contact us before sending any product back.
• Unauthorized returns may not be accepted.

Where an eligible defect or incorrect product is verified, AVS Export Import may, at its discretion, provide a replacement, exchange, credit, or refund in accordance with the applicable order and return policy.

Refund processing time may depend on the payment method and financial institution.

14. Handcrafted and Textile Products

Many textile and fashion products naturally contain variations arising from manufacturing, dyeing, printing, embroidery, stitching, finishing, and fabric characteristics.

Such variations may include slight differences in:

• Colour.
• Texture.
• Pattern placement.
• Embroidery.
• Fabric finish.
• Measurements.
• Decorative elements.

These characteristics may be inherent to the manufacturing process and should not automatically be considered manufacturing defects.

15. Account Registration

Certain features of our website may require you to create an account.

You are responsible for keeping your login credentials confidential and for all activity carried out through your account.

You agree to provide accurate and updated information when creating or maintaining an account.

If you believe that your account has been accessed without authorization, you should notify us promptly.

AVS Export Import reserves the right to suspend or terminate accounts where we reasonably believe that the account is being misused or these Terms & Conditions are being violated.

16. Electronic Communications

When you visit our website, submit an inquiry, create an account, place an order, or communicate with us by email or other electronic means, you consent to receive electronic communications from us.

These communications may include:

• Order confirmations.
• Payment information.
• Shipping updates.
• Customer-service responses.
• Account-related notices.
• Product or service information where permitted by applicable law.

Electronic communications may satisfy applicable legal requirements for written communication where permitted by law.

17. Third-Party Services and Links

Our website may use third-party services such as payment gateways, shipping companies, technology providers, analytics services, or social-media platforms.

We may also provide links to third-party websites for convenience.

AVS Export Import does not control the content, privacy practices, availability, or policies of independent third-party websites or services.

Customers should review the terms and privacy policies of such third parties before using their services.

18. Privacy

We respect the privacy of our customers and use personal information primarily to provide and improve our services, process orders, communicate with customers, and arrange delivery.

Information collected may include details such as name, contact information, billing information, shipping address, order information, and website usage information.

We may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and improve the customer experience.

Personal information may be shared with service providers where reasonably necessary to process payments, fulfil orders, provide shipping services, operate the website, or provide customer support.

We do not sell personal information to third parties for purposes unrelated to providing our services, subject to applicable law and our Privacy Policy.

For complete details, customers should refer to our Privacy & Cookie Policy available on the website.

19. Disclaimer

The website and its content are provided on an “as available” and “as is” basis to the extent permitted by applicable law.

While we make reasonable efforts to keep the website accurate and operational, we do not guarantee that:

• The website will always be available without interruption.
• Every product will remain continuously available.
• All website information will always be completely accurate or error-free.
• Product images will exactly match the physical product in every respect.
• Delivery will always occur within an estimated timeframe.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.

20. Limitation of Liability

To the maximum extent permitted by applicable law, AVS Export Import will not be responsible for losses arising from circumstances beyond our reasonable control, including carrier delays, customs delays, government restrictions, natural disasters, strikes, technical failures, or other force majeure events.

Where liability cannot legally be excluded, it will be limited to the extent permitted by applicable law.

Nothing in these Terms & Conditions limits liability where such limitation is prohibited by applicable law.

21. Indemnification

You agree to indemnify and hold AVS Export Import, its owners, employees, representatives, service providers, and affiliates harmless from claims, losses, liabilities, costs, and reasonable expenses arising from your unlawful use of the website, violation of these Terms & Conditions, infringement of third-party rights, or misuse of our products or website content.

22. Force Majeure

AVS Export Import will not be considered in breach of these Terms & Conditions where performance is delayed or prevented by circumstances beyond our reasonable control.

Such circumstances may include:

• Natural disasters.
• Floods.
• Fire.
• Epidemics.
• Pandemics.
• War.
• Civil unrest.
• Strikes.
• Government restrictions.
• Transportation disruptions.
• Customs restrictions.
• Internet or technology failures.
• Other unforeseen events.

We will make reasonable efforts to resume affected services when circumstances permit.

23. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, website, products, services, legal requirements, or operating practices.

The updated version will be published on this page with the revised date.

Customers are encouraged to review this page periodically.

24. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes arising out of or relating to the use of this website, products, orders, or services provided by AVS Export Import shall be subject to the jurisdiction of the competent courts in New Delhi, India.

Nothing in this clause is intended to deprive a consumer of any mandatory rights or remedies available under applicable law.

25. Contact Us

If you have questions regarding these Terms & Conditions, orders, products, shipping, returns, or other services, please contact us:

By using www.avsexportimport.com, you acknowledge that you have read and accepted these Terms & Conditions.